Incontinence products from DryForLife - Call for discreet advice on incontinence management
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Discreet ordering information

Just a few words to you, our valued customer. We fully understand the sensitive nature of any condition associated with bladder weakness or incontinence and would like to assure you of our careful attention to ensure your enquiries are dealt with in a discreet and confidential manner.

Order with confidence from the UK's most comprehensive range of value for money incontinence management products you can trust.

How to order

The complete incontinence range should always be in stock. Remember we have deducted the VAT from all the items in the range that qualify for VAT exemption so the prices you see are what you pay.

Delivery charges

Click here for delivery charges information.

Order direct from this website

All our products are available online and can be ordered through our Secure Servers and Shopping Cart. Simply browse through the product pages and choose the items you would like to try. Then select the options for the item you are interested in and click the "Add to cart" button. When you have added all the items you wish to order please click the "Check cart" link at the top of each page to continue with your order. Finally click the "Checkout" button to proceed to the Secure Order Form page where you will need to fill in your address and payment details. You will then be sent an order conformation via email.

Online security

All orders placed online are encrypted and processed via a secure server at which cannot be externally viewed.

Order by telephone

If you prefer not to order online you can telephone your order or enquiry on FreePhone 0800 999 5565. Just call and ask for one of our incontinence advisors who will be pleased to offer help and advice and take your order details.

Order by post

You can also post your order to our office address at: 8 New Road, Leighton Buzzard, Bedfordshire LU7 2LX

Mail order delivery

We always do our best to send you the goods you order promptly. We usually manage to send stock items the same day. Please remember to order your products in time to allow for delivery so you don't run out of essential items.

International orders

We can despatch to anywhere in the world and will quote for delivery outside the UK at the time of the order. (A quote can be sent via telephone, fax or email)

Credit and debit cards

All credit and bank card transactions are charged at the time the order is dispatched. We accept most major credit and debit cards.

VAT Exempt products

Thanks to government tax allowances for medical related products you do not pay VAT on continence related items.
Any items that qualify as VAT FREE have the VAT deducted so the prices shown are the prices you pay. VAT FREE items will be indicated as VAT FREE. For any items that do not qualify, you pay the normal price including VAT.

Refunds and Exchanges

We want you to be completely satisfied with the products you purchase. If you are unhappy with your purchase for any reason you can return it to us, in an unused "as new" state and in the original packaging, within 14 days after delivery of the goods and receive a full refund. Please ensure that you call us to obtain a Returns Authorisation Number and returns address, prior to returning any product.

If you need to return items to us then please send them by post or carrier to:

8 New Road, Leighton Buzzard, Bedfordshire LU7 2LX You are responsible for paying the returns postage. However if you wish to exchange the item, we will pay for the postage for the new exchanged items.

If you want an exchange and need replacement items quickly then it might be faster to place a replacement order then receive a credit once goods are received. If the mistake is ours then we'll organise a swapover for the correct items.

Refunds will be issued within 7-10 days of us receiving the goods back from you.

Your Guarantee of Quality and Service

We want you to be completely satisfied with the products you purchase. If for any reason you are not completely satisfied or just change your mind, simply send back the goods unused and in the original packaging for a full refund on products only, (this does not apply to any postage paid). This guarantee does not affect your normal statutory rights.

Mailing list

If you are a new customer your name will be added to our mailing list and periodically we will send you information. If at any time you no longer wish to receive our mailings please return please contact us with your instruction to remove your details from our list. Thank you.

Privacy Policy and Terms & Conditions

Click here to read our privacy policy and terms & conditions.

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